Inspect Your Package

Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.

Shipping Partners and Costs

After your item has been packaged (and if you specified it to be engraved or sized) your package will be delivered via one of these carriers, depending on order value and destination:

USPS Priority Mail® , will arrive three-five business days after shipping from Brook Curtis Jewelry. ($0-$20 order Free Shipping,$20-$100 order =$3 shipping fee, $100-$200 order =$6 shipping fee, $200 and over =$8 shipping fee.)

Signature Requirements for Shipments

Please note that we only honor FedEx signature waivers for shipments under $250. If your delivery is over $250 we require a signature for delivery regardless of any waivers you have from FedEx. If your delivery is under $250 we still require a signature unless you have a waiver on file with FedEx. These requirements are for your protection.

When will your order be processed?

To help you plan when to expect your order, if you place your order before 3 PM Eastern Time on a regular business day (Monday through Friday), your order will begin processing that day. If you place an order on a holiday, a Saturday or Sunday, or after 3 PM Eastern Time on a regular business day, your order will begin processing the following business day. Since most ring orders require us to set diamonds or gemstones or resize the ring expect an additional 2 days to prepare the jewelry to be shipped

Special Deliveries

Since jewelry is often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise. Please contact us via email at shipping@brookcurtis.com

Shipping to an Alternate Address

If you will not be home to sign for your order, Brook Curtis Jewelry can ship your order to your place of work, or another more convenient destination. As a security precaution to protect our customers against fraud, when you order merchandise priced $100 or more to be delivered to a destination other than your billing address, we will confirm that your credit card or financing company has this alternate shipping address on file. To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address.

If you cannot be available, or have someone else available to sign for your package, you can have it shipped to your local FedEx location so that you can sign for and pick it up at your leisure. Find the FedEx location nearest you.

Delivery Details

We will do everything in our power to ensure your package arrives in time. However, inclement weather has been known to cause delays in select cities. Typically these delays are only one business day. Your up-to-the-minute order details are available on our order status page.

Shipping Options

If your order is being shipped via FedEx delivery service:

• Delivery usually arrives in three to five business days (Monday through Friday) following shipment.
• Brook Curtis Jewelry will ship only to a street address, not a P.O. Box address.
• Signature is required for shipments totaling $250 or more, regardless of any waivers you may have with FedEx.

If you are unable to be available for signature on a weekday, we can arrange a Saturday delivery for an additional fee. Call 310-686-1210 and a customer service representative will arrange this for you.  

If your order is being shipped via USPS Priority Mail:

• Delivery usually occurs within three to five business days after it is shipped from Brook Curtis Jewelry.
• USPS service will ship to a street address or a P.O. Box address.
• Signature is required.

APO & FPO Shipping and International Orders

We can ship orders under $10,000 to APO and FPO addresses via USPS Priority Mail®. Otherwise, we do not ship international orders.

Shipping Delays